Optimization Program

OPTIMIZE +

Continuous Improvement & Long-Term Support

Keep Your System Evolving, Scaling, and Improving

  • Teams discover new efficiency gains

That's why every modern industrial company needs Optimize+ — your ongoing support & continuous improvement program.

WHAT IS OPTIMIZE+?

Optimize+ Ensures:

  • Your system stays stable
  • Automations run reliably
  • Creator apps evolve as your operations change
  • Catalyst logic is updated securely
  • Dashboards continue to reflect real KPIs
  • Issues are resolved quickly
  • New improvements are continuously implemented

It's the industrial equivalent of having a dedicated automation team on standby — without the cost of hiring one.

WHO IT'S FOR

Optimize+ is ideal for:

  • Companies running Industrial Core System™
  • Companies running Industrial OS™
  • Companies using CustomX™ apps
  • Industrial businesses with ongoing automation needs
  • SMBs that require responsive operational support
  • Teams that want to continuously optimize and scale

If your workflows change frequently, or if you depend on automation for operations, Optimize+ is essential.

WHAT'S INCLUDED

Optimize+ provides comprehensive support across all layers of your system.

1

Automation & Workflow Enhancements

We evolve your system as processes change:

  • Update automations (Flow, Creator, Catalyst)
  • Add new rules, logic, and workflows
  • Optimize slow or outdated processes
  • Build new operational efficiency improvements
2

Creator App Enhancements

Updates to your custom industrial apps:

  • Add new modules
  • Modify forms
  • Improve UI/UX
  • Add new fields, logic, or reports
  • Expand the workflow

Your custom apps grow with your business.

3

Catalyst Logic Maintenance

For advanced clients with heavy automation:

  • Code updates
  • Serverless function tuning
  • Security patching
  • API key rotation
  • Monitoring & performance optimization
  • Logging & event tracking

Catalyst is your automation engine — we keep it stable.

4

Dashboards & Reporting Upgrades

Using Zoho Analytics:

  • New KPIs
  • New dashboards for teams
  • Enhancements in visualizations
  • Predictive or AI-assisted insights
  • Consolidated management dashboards

Real-time visibility improves continuously.

5

Data Governance, Security & Compliance

We ensure industrial-grade protection:

  • Permission updates
  • User onboarding/offboarding
  • Access control audits
  • Role updates
  • PIPEDA-aligned practices
  • Audit logs and security checks

Critical for regulated industries and growing teams.

6

Integrations & API Maintenance

For clients integrated with SAP, Oracle, Sage, Acomba, Dynamics, NetSuite:

  • API updates
  • ETL adjustments
  • Transformation logic updates
  • Data sync monitoring
  • Error resolution
7

Issue Resolution & General Support

When your team faces an issue:

  • We investigate
  • Fix
  • Document
  • Deploy safely

Your system stays stable and reliable.

8

Training & Onboarding New Staff

When your team grows:

  • New employee training
  • Role-based guidance
  • System walkthroughs
  • Quick reference documentation

Keeps everyone aligned.

Quarterly Optimization Reviews

Strategic, high-level review every quarter:

  • Identify workflow improvements
  • Propose automation opportunities
  • Prioritize enhancements
  • Evaluate system performance
  • Provide leadership insights

This prevents your system from becoming outdated.

OUTCOMES YOU CAN EXPECT

Experience continuous improvement and operational excellence

  • A stable, reliable operational system
  • Continuous improvement and automation growth
  • Faster workflows over time
  • Evolving Creator apps that match your operation
  • Updated Catalyst logic for performance & security
  • Dashboards that always reflect your real KPIs
  • Fewer errors, lower risk, improved uptime
  • Leadership confidence through quarterly reviews

Optimize+ ensures your modernization journey never stops.

WHEN TO CHOOSE OPTIMIZE+

  • You run a live industrial platform
  • Your operations evolve quickly
  • You rely on automation to keep work flowing
  • You want your system to grow with your business
  • You want expert support instead of internal staffing
  • You want predictable improvement month after month

HOW OPTIMIZE+ FITS

INTO YOUR TRANSFORMATION JOURNEY

1

Blueprint™

2

Industrial Core System™

or Industrial OS™ / CustomX™

3

Optimize+

(long-term evolution)

This is the final stage of your modernization journey — keeping your system future-ready and continuously improving.